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Privacy Policy

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Last Updated: May 2026

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1. Introduction

At Baby Sleep Practice, we are committed to protecting the privacy and security of the personal information you share with us. This policy explains how we collect, use, and protect your data when you visit our website (hosted on Wix.com) and when you engage our sleep consultancy services.

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2. Information We Collect

We collect information that allows us to provide a safe and effective sleep plan for your child. This includes:

  • Contact Details: Your name, email address, phone number and address (if home visits are required).

  • Child’s Information: Name, age, developmental milestones, health history, and current sleep/feeding routines.

  • Payment Data: Payment via bank transfer so no payment details are stored.

  • Technical Data: Your IP address and browsing behaviour on our site (collected via cookies through Wix).

 

3. How We Collect Data

We collect data through:

  • Direct Interaction: Information you type into our "Contact Us" form.

  • Consultation Forms: Detailed intake questionnaires sent to you.

  • Cookies: Automated tracking via the Wix platform to improve your website experience.

 

4. Why We Need This Information

We use your data to:

  • Provide personalised sleep consultancy services and support.

  • Communicate with you regarding bookings and follow-up care.

  • Comply with professional standards (given our NNEB, Level 6 Sleep Practitioner, and RQF Level 3 requirements).

 

5. Data Storage and Security

Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

Any physical or digital sleep plans we create are stored on password-protected devices and are only accessible by your consultant.

 

6. Sharing Your Data

We never sell your data to third parties. We only share information if:

  • Required by Law: To comply with legal or safeguarding obligations.

  • With Your Consent: For example, if we suggest a referral to a local provider and you ask us to share specific details.

 

7. Your Rights

Under UK GDPR, you have the right to:

  • Request a copy of the personal data we hold about you.

  • Ask us to correct any inaccuracies.

  • Request that we delete your data (the "Right to be Forgotten").

  • Withdraw consent for marketing communications at any time.

 

8. Cookies

Our website uses essential cookies for security and site functionality. You can adjust your browser settings to refuse cookies, but this may affect how the website functions.

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9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact me here.

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